FAQ
Shipping & Payment Guide
Simplified answers to importers' most common questions regarding international shipping terms and approved payment methods.
Shipping Terms (Incoterms)
Free On Board means we deliver the goods on board the vessel nominated by you at the named port of shipment. We bear all costs and risks up to that point.
We cover the cost, insurance, and freight necessary to bring the goods to the named port of destination. This provides peace of mind as basic risks are covered.
You collect the goods from our premises. As a buyer, you bear all costs and risks involved in taking the goods from our premises to your desired destination.
Payment Methods & L/C
Yes, we accept Irrevocable Confirmed Letters of Credit (L/C) at sight from internationally recognized banks to ensure mutual security.
Typically, T/T transactions require an advance payment (e.g., 30%) to confirm the order, with the balance (70%) paid against copies of shipping documents.